Sheppard Envelope Manufacturing Company Toll Free - 800 325 6622  
Local - 508 791 5588  
FAX - 508 754 3108  
Hours - M-F 8 a.m.-5 p.m. EST  
sales@sheppardenvelope.com  
 
What Customers Say About Us
 

We are extremely proud of what our customers say about their experiences with us. There is hardly a day that goes by without our hearing "I'm so glad I found you," and, "you guys really know your business, why didn't XYZ tell me that?" or, "you people get back to us so fast, with accurate and insightful quotes."

We believe that our nearly century-long track record speaks volumes. But change comes swiftly even in envelope manufacturing. Here's our most recent record:

Since 2007, nearly half of all the award winners at the PINE (Printing Industries of New England) Annual Award of Excellence Competition have used our litho conversion services.

During this period, we received Awards of Recognition or Awards of Merit numerous times. And, in 2013, we received the highest possible award, a Pinnacle, for the conversion of a 6x9 booklet envelope for RR Donnelley and their client, Nestlé Holdings.

When it comes to making envelopes, nobody does it better, more reliably or thoroughly, than Sheppard Envelope.

 
PINE Pinnacle Award 2013

Product Produces Results as Advertised

RFID-BLOCKING
IDENTITY THEFTGUARD SLEEVES

I bought a set, primarily to just protect the mag strips, the rfid blocking was just an added benefit.
The cards arrived quicker than expected.
My previous experience with rfid blockers wasn't good, they left silvery crap all over my cards.
That's not the case with these cards. They are exceptionally good quality!

So good, in fact, that I have already ordered another set.

If you're looking to buy, look no further, these are the cards for you!

Dave (purchased RFID-blocking sleeves through CARMick Products, a Sheppard Envelope Dealer)

 

 

RFID-BLOCKING
IDENTITY THEFTGUARD SLEEVES

West Coast Promotional Products Letterhead logo

April 20, 2012

Dear Terra,
My company recently purchased 2,500 of your RFID Identity TheftGuard credit card sleeves. These were custom printed with our logo and promotional info (which look terrific, by the way).

So, last week, as I was crossing the Canadian border into the United States at a high security check point, I had an excellent opportunity to make my own test to see whether your sleeves would work as advertised, by passing my combination enhanced Drivers Licence and Nexus card over the card scanner while it was inside the Identity TheftGuard sleeve.

I am delighted to report that the reader detected no information whatsoever. Your RFID blocking sleeve worked perfectly, exactly as advertised. Congratulations on producing a terrific product!

Sincerely,
Nita Hollick, Pres.

P.S. The Canada- US border crossings are extremely strict, so that this test was probably as severe a test that can be found anywhere.

 

RFID-BLOCKING
IDENTITY THEFTGUARD SLEEVES

March 20, 2013

Hi Linc – Wounded Frog Ltd is a relatively new customer of Sheppard Envelope Manufacturing.  We placed an order for the [RFID-blocking Identity TheftGuard] credit card sleeves for the Houston office of the Girl Scouts of America, San Jacinto Council.  They went over so well that we decided to order the product for our “self promotion”.  I  did a presentation for my networking group last Wednesday and, WOW!!!, what a hit.  I WAS A ROCK STAR!!!
 
Based on your recommendation, I packaged five sleeves together and placed them at each members’ place setting.  I proceeded to explain how the “high tech” thieves were able to scan credit card information right out of the wallets and purses of my fellow attendees.  I used your product information ... that included all the “techno talk” about the product.  Of course, I had to do this presentation in 7 minutes.  There were 60 place settings in the room and all but three packets were taken!! ... AND, yesterday I got a call from one of the attendees who owns a  technology information company who wants to order your product!!!
 
This is what happens when a distributor endorses a product by putting his/her name on the product.  I expect to get more orders down the line.

Susan Silverman
Wounded Frog Ltd


Prompt and Insightful Customer Service

WOW- your company is GREAT
The proof is perfect.

I'll do more than tell my friends, I'll post my experience and the positive feedback that I have already received from my customers as well as that received when I called the 2 auto service companies that were included in the samples that Sheppard Envelope sent to me on the iATN (www.iatn.net) which is the International Automotive Technicians Forum, a highly respected and frequently visited internet resource not only for technicians seeking to solve problems but for shop owners with management and marketing questions & issues.

I'll send copies of my postings and replies that my posting receives to you and you can pass it on to the owners or Cust. Service Reps.

Thank you again.

Stephen Kosacz
President
Autoworks, Inc.
107 Government Street, Kittery, ME 03904-1645
207.439.4500
www.auto-works.com

 

Thank you, Terra!

That's great news [that you were able to print and ship our credit card sleeve order a day ahead of schedule].

I really appreciate Sheppard Envelope's help with this. You not only made an impossible project possible, but also enjoyable.

Patrick Richardson
TENDER
NYC 10012 USA

-----------------------------------------------------------------------------

Terra

Just wanted to let you (especially you) and Sheppard Envelope Company know how much we appreciate how helpful you were, and how easy you made it to order.

We at River Oaks Printing, and our customers, were very pleased with the product and turn around time (Room Card Envelope Sleeve).

Keep up the great service.

Bonnie Glass
River Oaks Printing Co., Inc.
Fort Worth, TX 76114

 

 

Terra,
 
I just want to say Thank You for your Wonderful Customer Service [on our Door Knob Hang-Up envelopes]!

Sheppard Envelope should feel Very Proud to have you representing their customers!
 
Your work ethic is superb and I love how you are so prompt!

You made ordering fun.
I’m sure you’ll hear from me again!
 
Please tell Craig that I said “Thank You” for being sooooo fast on the art and doing such an Amazing job!
 
You two can rule the world! J
 
Have an Amazing Day!
 
Signed,
Melissa – A very happy customer!

 

 


Envelopes Quickly Produced with Great Client Satisfaction

[transcript below; to listen to audio click here]

This is Bill Bihn out at Cityscape Graphics out in San Francisco.

I owe you a huge thank you that I owed you last week for saving my client’s bacon for getting some temporary envelopes out here for them to use when the new ownership of the property took over and they couldn’t use the old ones.

I called at the very last minute and you guys pulled through and I had to have boxed envelopes the next day.

I just wanted to say thank you very much. I really appreciate your service on that and taking extra special care.

Hopefully we’ll be getting some orders for some more envelopes back to you soon.

I certainly have you at the top of my list when products like that come in.

Thanks a lot and hope you have a good day.

 

 

 

 

Sheppard Envelope has consistently performed as an exceptional vendor.

Their quality and attention to detail is impeccable.

Having established a business partnership with Sheppard Envelope ensures that Keno Graphics can satisfy with confidence the specialty envelope conversions requested by our clients.

We were very impressed with the quick turnaround time and customer service of our most recent project.

Thanks for a job well done!

Bill Kennedy
Keno Graphic Services, Inc.

 


Thanks Terra

And do you and your staff, let me say again how pleased we are at the service you guys give us.

The last batch were done beautifully, so we're hopeful these come out as good and we're going to continue to feed this work your way.

This is done 4 times a year. We'd love to do more, and it's always possible we can do more.

Mike Strong, Pilot Printing


Good afternoon Don,

Thanks a million. The [Rearview Mirror Consecutively Numbered Hanging] envelopes look amazing.

Kate Thomas
Parks & Recreation Director
City & Borough of Wrangell
Wrangell, Alaska

 

 

Hello everyone,
 
We received the [6-3/8" x 8-1/2" booklet] envelopes this afternoon and are thrilled with them.  Thank you all so much for the detail you put into this project.  I have been on press with our die-cutter for most of the day for the invite. Once it is all complete I will send you the whole package. 
 
It's been a pleasure to work with you all again. Promise to call you again with future projects especially for this client.  They are going to be so happy with the outcome!
 
All the very best,
Karen     
 
Karen Collett
Chief Executive Officer
Brody Printing Company, Inc.

--------------------------------------------------------------

Terra

We are very happy with the service we received from Sheppard Envelope [printing Style D Gift Card Envelopes]. We are a print shop in Colorado and cannot print the size of envelopes that
Sheppard can.  The job was completed in a timely manner and our customer was very happy with the end result.  Thank you for working with us on this job.

We will definitely work with you on all future orders.

Kathy Brown
Owner, Tri-Lakes Printing
Monument, Colorado 80132

 


Sheppard Saves the Day

As part of a large, high-end admissions project for a prominent local prep school, we were responsible for producing 5,000  9.5 x 12.5" booklet envelopes on 100# Finch Fine Text. The design involved 100% percent coverage over the entire surface of the envelope; the solid was supported by a healthy bump screen, and the sheet was also varnished.

When the flat sheets were initially converted by another company, the result was completely unsatisfactory: dabs of adhesive and debris were scattered on the face of the envelope on over 95% of the job, variation in finishing resulted in non-ink areas being visible near the flap, and cracking was severe. We were forced to reject the job.

We then called Sheppard Envelope, and received immediate help and response from Linc and Brook Spaulding. Brook drove out to our plant, reviewed the project, examined the rejected envelopes, and took the dimensions of the materials that were to be inserted into the finished envelope. On the phone with Kevin Karpowicz, Brook customized one of Sheppard’s standard electronic dies to accommodate the particulars of our project. Within a few hours we had a workable electronic die from Kevin.  Brook also gave us an excellent tip about running on the wire side of the sheet to help minimize cracking.

Realizing the deadline we were under because of the rejection of the initial run, Sheppard completed the conversion in three working days. The Production Manager at Sheppard Envelope, Don Blair, was helpful and informative in making everything come together.

 

Our customer was as thrilled as we were with the results. Finishing was consistent and clean, and cracking was held to a minimum.

Sheppard Envelope’s responsiveness, the manner in which they facilitated the project and shared their knowledge of the envelope manufacturing process, and their exceptional overall professionalism combined to help us turn a jeopardized project into a success.

Tom Ostrander
VP Operations
Inkstone Printing Company
Brockton, MA


Good morning, Linc.

I just wanted to let you know that I received the sample pack via FedEx this morning, and this will allow me to travel to see my customer and (hopefully) get this order for both you and me. Your willingness to help me out by going the extra mile is greatly appreciated.

Best Regards,
Traci
E-S (an on-line sales promotion company)

  Dear Mr. Spaulding:

Just a few words to let you know of our satisfaction with the way in which Sheppard Envelope service our account. We are a small Commercial Printer and on occasion we require the services of envelope converting that you offer.

Rarely do I become involved in the manufacturing process here at Graphics and Printing Inc., But I have on occasion been made aware by our office staff of their pleasure in working with you folks.

Questions are answered in plain language, price quotations are timely, and finished product always looks real good. Treating a small customer as well as you do leads me to believe that you folks are customer driven.

Keep up the great work, it will help us sell more envelope conversion jobs!! Please pass along these sentiments to your staff.

Thanking you, sincerely,
Len Tracy
President

As A Supplier

 

 

In starting my business, I was interested in forming Strategic Partnerships with my suppliers. One of my key partnerships is with Sheppard Envelope. Their expertise, quality and service never cease to amaze me. They always do what they say with the highest level of quality.

I highly recommend Sheppard Envelope for all your envelope needs.

Rick Dondo
CarMick Products

 

 

We have a drawer full of such testimonials. You will be treated exactly the same way!

 

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