What Customers Say About
at Sheppard Envelope are extremely proud of what our customers have to say about their experiences
hardly a day that goes by without our hearing "I'm so glad I found
And then, a little later, "you
people get back to us so fast, with accurate and insightful quotes."
Or, "you guys really know your business,
why didn't ---- tell me that?"
It is gratifying to be appreciated,
and nothing feels so good as when a customer puts his or her thoughts
in writing: Len Tracy, President of Graphics and Printing, Inc., made
pretty good with his thoughts, too.
Sheppard Envelope has consistently performed as an exceptional vendor. Their quality and attention to detail is impeccable. Having established a business partnership with Sheppard Envelope ensures that Keno Graphics can satisfy with confidence the specialty envelope conversions requested by our clients. We were very impressed with the quick turnaround time and customer service of our most recent project. Thanks for a job well done!
Keno Graphic Services, Inc.
[transcript below; to listen to audio click here]
This is Bill Bihn out at Cityscape Graphics out in San Francisco.
I owe you a huge thank you that I owed you last week for saving my client’s bacon for getting some temporary envelopes out here for them to use when the new ownership of the property took over and they couldn’t use the old ones.
I called at the very last minute and you guys pulled through and I had to have boxed envelopes the next day.
I just wanted to say thank you very much. I really appreciate your service on that and taking extra special care.
Hopefully we’ll be getting some orders for some more envelopes back to you soon.
I certainly have you at the top of my list when products like that come in.
Thanks a lot and hope you have a good day.
Good morning, Linc.
I just wanted to let you know that I received the sample pack via FedEx
this morning, and this will allow me to travel to see my customer and
(hopefully) get this order for both you and me. Your willingness to help
me out by going the extra mile is greatly appreciated.
E-S (an on-line sales promotion company)
Dear Mr. Spaulding:
Just a few words to let you know of our satisfaction with the way in which Sheppard Envelope services our account. We are a small Commercial Printer and on occasion we require the services of envelope converting that you offer.
Rarely do I become involved in the manufacturing process here at Graphics and Printing Inc., But I have on occasion been made aware by our office staff of their pleasure in working with you folks.
Questions are answered in plain language, price quotations are timely, and finished product always looks real good. Treating a small customer as well as you do leads me to believe that you folks are customer driven.
Keep up the great work, it will help us sell more envelope conversion jobs!! Please pass along these sentiments to your staff.
Thanking you, sincerely,
Thank you, Terra! That's great news [that you were able to print and ship our credit card sleeve order a day ahead of schedule]. I really appreciate Sheppard Envelope's help with this. You not only made an impossible project possible, but also enjoyable.
NYC 10012 USA
have a drawer full of such testimonials. You will be treated exactly
the same way!